
IT System Support Specialist
6 days ago
We are currently looking for a highly skilled IT professional to support our clients with their Microsoft Admin Portals, VOIP systems, and Windows-based environments.
Key Responsibilities:- Manage and maintain Microsoft 365 Admin Portals (users, licenses, security policies)
- Configure, monitor, and troubleshoot VOIP phone systems and call routing
- Support and maintain Windows systems including user accounts, remote access, and patching
- Provide Tier 1-2 support and incident resolution
- Document processes and technical procedures
- At least 3 years of experience in IT systems administration or support
- Strong hands-on experience with Microsoft Admin Portals and Windows environments
- Working knowledge of VOIP systems (setup, call flow, SIP configuration, etc.)
- Ability to work independently with minimal supervision
- Strong communication and documentation skills
The ideal candidate will possess excellent problem-solving skills, be able to work effectively in a remote environment, and have a strong passion for delivering exceptional results. If you are a motivated and detail-oriented individual who is passionate about technology, we encourage you to apply for this exciting opportunity.
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