Senior IT Support Specialist

6 days ago

Sorsogon, Bicol, Philippines beBeeSupport Full time ₱10,000 - ₱20,000
Job Opportunity

We are seeking a highly skilled Senior IT Support Specialist to join our team. As a Senior IT Support Specialist, you will be responsible for providing top-notch technical assistance to our clients. Your role will involve resolving complex issues, improving system efficiency, and enhancing overall customer experience.

Key Responsibilities:
  • Provide proactive and reactive technical support to ensure seamless system operation.
  • Analyze and resolve complex technical issues in a timely manner.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain technical documentation to enhance knowledge sharing and collaboration.
Required Skills and Qualifications:
  • Bachelor's degree in Computer Science or related field.
  • Minimum 5 years of experience in IT support, preferably in a cloud-based environment.
  • Expertise in Microsoft 365, Azure Active Directory, and Exchange Server.
  • Strong problem-solving skills, analytical thinking, and attention to detail.
  • Excellent communication and interpersonal skills.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.
  • Recognition and rewards for outstanding performance.
Others:
  • Self-motivated and proactive individual with a passion for technology and innovation.
  • Ability to adapt quickly to changing technologies and processes.
  • Commitment to delivering exceptional customer service and exceeding expectations.

Apply Now and take the first step towards an exciting career opportunity

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