Property Management Support Coordinator

7 days ago


Tanauan, Calabarzon, Philippines beBeeAdministrative Full time ₱1,500,000 - ₱2,500,000
Job Description

The Virtual Assistant will provide administrative support to the Property Management Team and escalate more complex issues. The focus of this role is to provide support to the property management team to ensure quality, timely service and ultimately maximize client retention.

Key Responsibilities:
  1. Maintain positive relationships with clients and escalate issues as required
  2. Special projects as directed
  3. Enter all maintenance requests into Property Me when reported and arrange in a timely manner any instructions obtained by the rental provider
  4. Use Property Me to ensure outstanding jobs and quotes are monitored and kept up-to-date
  5. Add approved invoices to drop box and send accounts to rental provider if they exceed monthly rental
  6. Arrange lease renewals according to instructions from rental providers and ensure safety compliance has been arranged with contractors
  7. Follow-up of reminders and tasks in Property Me software
  8. Schedule routine inspections for property managers
Requirements
  • 5-7 years of experience in property management support, real estate administration, or a similar role
  • Proficiency with PropertyMe (or comparable property management software) and standard office tools
  • Strong organisational skills with the ability to manage multiple tasks and meet deadlines
  • Excellent communication skills to liaise with clients, renters, landlords, and tradespeople
  • High attention to detail, particularly with compliance documents, bonds, and lease renewals
  • Problem-solving mindset with the ability to escalate issues appropriately
  • Team player with a proactive approach and willingness to provide backup support


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