E-Commerce Chargeback Specialist

1 week ago


Biñan, Calabarzon, Philippines beBeeChargeback Full time ₱690,000 - ₱1,041,000

As a Chargeback and Dispute Resolution Specialist, you will be responsible for managing customer complaints and resolving issues from start to finish.

Key Responsibilities
  • Handling chargebacks and disputes from A to Z
  • Following structured processes and meeting deadlines
  • Collecting and submitting evidence (tracking information, order details, etc.)
  • Verifying customer data in e-commerce platforms
  • Maintaining internal records and reporting on dispute outcomes
  • Identifying trends and suggesting process improvements
Required Skills and Qualifications
  • Proven experience with chargebacks and dispute resolution
  • Understanding of e-commerce operations and dropshipping models
  • Experience with e-commerce platforms (Shopify, Gorgias)
  • Strong analytical and problem-solving skills
  • Highly organized and detail-focused mindset
  • Excellent communication and accountability skills
What We Offer
  • Competitive hourly rate
  • Long-term collaboration with growth opportunities
  • Support from an experienced team
  • Clear SOPs and structured documentation
How to Apply

Apply directly with your CV and a short motivation.

Employment Details
  • Seniority level: Entry level
  • Employment type: Part-time
  • Job function: Customer Service
  • Industries: Retail


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