
Café Operations Director
15 hours ago
Café Operations Director Job Description
Job OverviewWe are seeking an experienced café professional to lead and manage the day-to-day operations of our venue. The ideal candidate will have a passion for quality service, excellent leadership skills, and the ability to foster loyalty among customers.
Key Responsibilities:- Leadership and Management
Lead and manage staff, providing regular feedback to enhance customer experience and performance.
Training and DevelopmentTrain new hires and upskill existing team members to improve sales performance and overall business efficiency.
Operations ManagementManage the POS system to ensure accurate and reliable data tracking, oversee stock levels and inventory, and generate and analyze POS reports to identify sales trends and business opportunities.
Staff ManagementManage staff attendance, scheduling, and staffing projections to ensure seamless operations.
Requirements:- Education
Bachelor's degree in Hotel and Restaurant Management (BS HRM) or related field.
ExperienceMinimum of 2 years' experience managing a café or restaurant.
SkillsTech-savvy and open to learning new cloud-based tools, strong leadership skills with a proactive approach to implementing best practices for continuous improvement.
SummaryThe Café Operations Director is responsible for leading and managing the day-to-day operations of the café, including staff management, training and development, and operations management. The ideal candidate will have a passion for quality service, excellent leadership and communication skills, and a proven track record in driving business success.
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