Operations Career Professional

2 months ago


Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

Job Title: Operations Career Professional - Taguig

About TASQ Staffing Solutions:

We are a reputable staffing solutions provider with a strong presence in the industry. Our team is dedicated to delivering exceptional services that meet the evolving needs of our clients and candidates.

Salary Range:

The estimated monthly salary for this position ranges from PHP 45,000 to PHP 65,000 depending on experience and qualifications.

Job Description:

As a Merchant Operations Analyst at TASQ Staffing Solutions, you will be responsible for setting up work arrangements, managing shift schedules, and ensuring seamless communication with customers. This role requires excellent verbal and written communication skills in English and Tagalog.

Key Responsibilities:

  • Set up work arrangements for onsite work in BGC, Taguig
  • Manage shift schedules, including 40 hours of flexible work
  • Communicate effectively with customers, demonstrating self-orientation, drive, and persuasiveness
  • Familiarity with ZOHO, Zendesk, and other CRM systems
  • Rapid data analysis and robust knowledge of SLAs
  • Maintenance of Google Suite (Sheet, Docs, Slides, etc.) / Microsoft Excel proficiency

Required Skills and Qualifications:

  • Bachelor's degree or equivalent
  • At least 1 year of working experience in merchant support/business support, preferably in the finance industry
  • Excellent verbal and written communication skills in English and Tagalog
  • Familiarity with ZOHO, Zendesk, and other CRM systems
  • Robust knowledge and experience in data analysis
  • Previous technical experience (SQL) is a plus

Benefits:

  • Local statutory benefits
  • Company-funded health insurance for employee and immediate family (includes employee, spouse, and/or kids only)
  • Vacations: 20 days per year
  • One-time home off setup allowance
  • One-time headset allowance

About the Role:

This is an exciting opportunity for a motivated individual to join our team as a Merchant Operations Analyst. If you have a strong background in business operations and customer service, we encourage you to apply.



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