Strategic E-commerce Manager

22 hours ago

Cebu City, Central Visayas, Philippines beBeeEcommerce Full time ₱450,000 - ₱550,000
Job Title: Strategic E-commerce Manager

We are seeking an experienced e-commerce professional to take on a key role in driving business growth and scaling our operations.

The successful candidate will have at least 3 years of hands-on experience managing Amazon Seller Central accounts, with a strong background in shipping and logistics, inventory reconciliation, and product listing optimisation.

Key Responsibilities
  • Account Ownership: Manage the entire Amazon Seller Central operation from daily execution to long-term strategy, ensuring the account meets key performance indicators (KPIs) and scales effectively.
  • Compliance & Performance: Monitor performance metrics, address compliance issues, resolve performance notifications, and maintain strong standing across all marketplaces.
  • Case Management & Reimbursements: Submit cases to Amazon for issues (lost inventory, inbound discrepancies, etc.); secure reimbursements and track resolutions.
  • Product Listing & Optimisation: Develop and refine product listings (titles, bullets, images, A+ content) for maximum discoverability and conversions.
  • Data Analysis & Reporting: Use Helium 10 and Google Sheets to analyse trends and drive data-backed decisions to increase sales and profitability.
  • Logistics & Inventory Management: Oversee shipment creation, coordinate with suppliers, reconcile inventory, and maintain data accuracy for purchase orders and products.
  • Forecasting & Planning: Analyse sales trends and lead times to forecast demand and optimise replenishment strategies.
  • Pricing & Promotions Management: Develop pricing strategies, manage vouchers and deals, and analyse performance to maximise conversion and margin.
  • Product Information Management: Maintain a centralised database of product data, pricing, packaging specifications, and variations.
  • Customer Service: Respond to customer enquiries and manage product and seller account reviews.

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