Customer Experience Representative

6 days ago

Sorsogon, Bicol, Philippines beBeeCustomerSupport Full time ₱18,000 - ₱22,000
Job Overview

We are seeking an exceptional customer experience professional to join our team. This role is ideal for individuals who are passionate about delivering top-notch support.

  • Respond to customer inquiries and concerns in a timely and professional manner
  • Resolve issues efficiently and effectively, escalating complex problems when necessary
  • Provide product information and demos to customers as needed
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction
Key Qualifications
  • 1 year of BPO or customer service experience
  • At least 2 years of college education
  • Resident outside of the local area
  • Long-term remote work setup

We offer a range of benefits and perks to support your personal and professional growth, including:

  • Scholarship program for your children
  • HMO benefits for you and up to 2 dependents after 2 weeks of employment
  • Wellness programs
  • Retirement savings program with company matching
  • World-class workspaces
  • Gym and recreational areas
  • Unlimited coffee
  • Free healthy lunch
  • Daycare for your kids while you're on shift
  • Happy Hours, Time Outs, and other on-site events

About Our Company

We are a leading provider of outsourced digital services and next-generation customer experience solutions. We partner with fast-growing technology companies to help them represent, protect, and grow their brands.

Why Work With Us?

We believe that our employees come first. Our leaders are expected to put their line of direct reports before themselves. Our culture is driven by the principles of people-first, humility, grit, and accountability.

As a member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for delivering exceptional customer experiences.

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