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IT Support Professional

1 week ago

Iloilo City, Western Visayas, Philippines TORCH Solutions Full time

TORCH Solutions is looking for a proactive and tech-savvy IT Support Professional to join their Cebu Central Visayas team.

About the Role
  • As a key point of contact for customers, you will provide technical support and guidance via chat, addressing a wide range of IT-related queries and issues.
  • You will demonstrate strong troubleshooting skills to identify and resolve problems efficiently, maintaining a high level of technical knowledge and staying up-to-date with the latest software, hardware, and industry trends.
What We're Looking For
  1. Excellent communication and interpersonal skills, with the ability to explain complex technical concepts in a clear and concise manner.
  2. Strong problem-solving and critical-thinking skills, with a solutions-oriented mindset.
  3. Familiarity with common software applications, hardware, and operating systems.
  4. Ability to work collaboratively in a team environment and adapt to changing priorities.
  5. Proficient in English, both written and verbal.

We are seeking a motivated individual who thrives in a fast-paced environment and enjoys solving complex IT problems.