
Scheduling Operations Specialist
2 days ago
We are a premier provider of general contractor, HVAC, electrical, handyman, and plumbing services. Our commitment to exceptional service drives us to seek organized and tech-savvy Scheduling Coordinators who can deliver outstanding customer experiences.
As a key member of our team, you will be responsible for scheduling estimators and service technicians efficiently, delivering positive customer interactions through attentive service and clear communication, and maintaining and updating client files in an organized manner.
Additional responsibilities include answering inbound calls promptly and professionally, assigning and routing digital marketing leads to the appropriate business units, assisting with pricing inquiries, and responding on multiple social media platforms.
Key Qualifications:- Microsoft Office: 2+ years (Required)
- Administrative Experience: 2+ years (Required)
- Familiarity with Procore, Bluebeam, Service Titan, or similar tools (Preferred)
- Excellent written and verbal communication skills in English.
- Outstanding customer service skills with a professional phone presence.
- Strong organizational and time management abilities; capable of multitasking and prioritizing.
- High attention to detail, accuracy, and thoroughness.
- Ability to work independently and as part of a team.
- Flexible and adaptable to changing schedules or priorities.
- Proficiency in Windows, Excel, Word, and Outlook.
- Problem-solving skills with the ability to identify and resolve complex issues.
Our strong work ethic, positive culture, and supportive environment make us an exciting ground-floor opportunity with significant potential for growth.
We offer a dynamic and fast-paced work environment where you can thrive and develop your skills.
Why Work With Us?Our company values innovation, teamwork, and customer satisfaction above all else. We believe in fostering a positive and inclusive workplace culture that encourages growth and development.
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