Order Fulfillment Specialist

5 days ago


Manila, National Capital Region, Philippines Genesys Full time

About Us

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes. We deliver the future of CX through Genesys Cloud, the AI-powered Experience Orchestration platform.

Job Description

The Purchasing Specialist will be responsible for coordinating, creating, and managing Purchase Requests for the company. This role requires collaboration with internal stakeholders to achieve high SLAs and working with regions to control and reduce costs.

Responsibilities

  • Be responsible for your own performance within the team.
  • Creation of purchase order Requests on systems/data entry globally.
  • Work with internal business stakeholders.
  • Ensure adherence to Genesys' purchasing processes and guidelines.
  • Escalation of potential problems and presentation of solutions.
  • Build and maintain good relationships with new and existing stakeholders.
  • Running related reports in our ERP system.
  • Attending meetings as required.
  • Taking on job-relevant projects.


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