Senior Training Professional
13 hours ago
MCI, a leading Business Process Outsourcing company, specializes in delivering tailored solutions to meet the diverse needs of clients.
Key Responsibilities- Facilitate new hire training, soft skills, product/process, and systems training.
- Design and update training materials, manuals, and e-learning content.
- Conduct training needs assessments and recommend learning solutions.
- Evaluate training effectiveness using assessments, feedback, and performance data.
- Provide post-training coaching and support to agents and team leads.
- Collaborate with QA and Operations to align training with performance goals.
- Maintain accurate training records and generate reports for internal stakeholders.
- Three+ years of experience as a trainer in a BPO or contact center.
- Strong facilitation and communication skills.
- Experience with Learning Management Systems (LMS) and virtual training tools.
- Knowledge of adult learning principles and instructional design.
- A competitive compensation package.
- Opportunities for growth and professional development.
- A collaborative and dynamic work environment.
This role operates in a professional office setting, requiring prolonged sitting/standing while using a computer and telephone headset.
-
Effective Training Solutions Specialist
2 days ago
Lambunao, Philippines beBeeContactCenterTrainer Full time ₱100,000 - ₱120,000Job Title: Contact Center TrainerThis role is responsible for designing and delivering high-quality training programs that equip agents with the skills to deliver exceptional customer experiences.The ideal candidate will have experience in creating engaging training content, developing training materials, and conducting onboarding sessions for new hires and...
-
Senior Accounting Professional
2 days ago
Lambunao, Philippines beBeeAccountant Full time $50,000 - $60,000Job OverviewMCI specializes in delivering tailored solutions to meet the diverse needs of clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner.The Staff Accountant position plays a crucial role in accounting operations. Key responsibilities include producing financial reports, maintaining...
-
Senior Business Development Specialist
1 week ago
Lambunao, Philippines beBeeBusiness Full time ₱40,000 - ₱50,000BPO RFP WriterOur company specializes in delivering tailored business process outsourcing solutions to meet the diverse needs of our clients.Key Responsibilities:Prospecting and cultivating new business opportunities through targeted outreach and industry relationships.Conducting research on potential client and industry marketing opportunities to drive...
-
Senior Business Development Executive
1 week ago
Lambunao, Philippines MCI Full timeOverviewManila, PHJOB TYPE: Full-TimePosition Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.Are you a seasoned sales...
-
Finance Professional
2 weeks ago
Lambunao, Philippines beBeeFinancialController Full time ₱1,000,000 - ₱1,200,000OverviewA key role in our finance team is available, providing strong financial support and management.The Shared Services Finance team delivers tailored solutions to meet the diverse needs of our clients. We are committed to excellence and innovation, making us a trusted partner in the industry.This position will oversee the preparation of management...
-
Accounts Receivable Professional
2 weeks ago
Lambunao, Philippines beBeeAccounting Full time $40,000 - $60,000Job SummaryWe are seeking a highly skilled Accounts Receivable Specialist to join our team. As an integral part of our accounting operations, you will be responsible for managing daily accounting tasks with a focus on accounts receivable.This role requires strong organizational and communication skills, as well as the ability to work independently in a...
-
Client Success Trainer
6 days ago
Lambunao, Philippines beBeeTrainer Full time ₱100,000 - ₱120,000About Our Trainer RoleWe are seeking an experienced and skilled Contact Center Trainer to join our team.This is a fantastic opportunity for a training professional to deliver high-impact training programs that prepare our agents to exceed client expectations and provide exceptional customer experiences.In this role, you will be responsible for delivering...
-
Strategic Brand Developer
3 days ago
Lambunao, Philippines beBeeMarketing Full time ₱750,000 - ₱1,000,000Job OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.We are seeking an accomplished Marketing Director to join our world-class team, helping to elevate our brand in the marketplace while working in a collaborative environment.Main...
-
Senior Digital Marketing Executive
13 hours ago
Lambunao, Philippines beBeeDigitalMarketing Full time ₱1,131,686 - ₱1,599,688Job OpportunityThis role requires a highly motivated individual with excellent digital marketing skills and experience. The ideal candidate will be able to help heighten the company's brand in the marketplace while working in a fun and relaxed environment.Manage multiple media channels including print, internet, social media, and advertising.Assist in...
-
Senior Call Center Operations Manager
1 week ago
Lambunao, Philippines beBeeOperations Full time ₱250,000 - ₱500,000OverviewBusiness Process Outsourcing Operations Supervisor RoleMCI is a leading provider of tailored solutions to meet the diverse needs of clients.As a Business Process Outsourcing Operations Supervisor, you will oversee all aspects of our call center team and ensure an exceptional customer experience in all customer touch-points, including phone service...
