Healthcare Support Specialist

11 hours ago


Bacoor, Calabarzon, Philippines beBeeCaregiver Full time ₱600,000 - ₱1,000,000
Healthcare Support Specialist

We are seeking a highly skilled and detail-oriented healthcare professional to join our remote team as a Medical Virtual Assistant. This key role involves providing exceptional patient care and support in a dynamic environment.

Main Responsibilities:
  • Patient Scheduling: Confirm appointments and manage calendars with precision and attention to detail, ensuring seamless coordination of schedules.
  • Communication: Handle patient inquiries promptly and professionally via phone and email, maintaining exceptional communication and empathy.
  • Record Keeping: Maintain accurate and confidential patient records, adhering to strict guidelines for data protection and privacy.
  • Schedule Coordination: Coordinate daily schedules in collaboration with medical staff to optimize patient care and therapist efficiency, streamlining workflows and improving overall productivity.
  • Patient Confidentiality: Ensure the highest level of confidentiality and respect for patients' personal information at all times.
Requirements:
  • Experience: Proven experience in a similar role in a healthcare setting, preferably with experience working remotely.
  • Clinical Knowledge: Strong understanding of medical terminology and familiarity with electronic medical records (EMR) systems; experience with WebPT EMR is highly desired.
  • Soft Skills: Excellent communication and interpersonal skills, with a patient-centric approach and strong problem-solving abilities.


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