Healthcare Support Specialist

11 hours ago

Bacoor, Calabarzon, Philippines beBeeHealthcare Full time ₱354,576 - ₱523,248
Job Title:

A healthcare support specialist role that focuses on assisting medical professionals with administrative tasks, ensuring seamless patient care.

The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for helping healthcare providers deliver better patient outcomes through efficient management of their operations.

  • Main Responsibilities:
  • Email Management: Organize and schedule emails, appointments, and patient-related calendar tasks for healthcare clients.
  • Patient Support: Handle patient inquiries and provide support via phone, email, or chat platforms.
  • Digital Record Keeping: Maintain accurate and secure digital records and files.
  • Healthcare System Administration: Input and manage data using EMR/EHR systems and other healthcare software tools.
  • Billing Support: Assist with billing, claims follow-up, and insurance verifications.
  • Reports and Presentations: Prepare spreadsheets, reports, and presentations as required.
  • Meeting Coordination: Effectively manage virtual communications and set up meetings.
  • Marketing Assistance: Provide basic support for social media and marketing initiatives.
  • Confidentiality and Compliance: Ensure confidentiality and adhere to all HIPAA guidelines.

Requirements:

  • At least one year of experience in a similar administrative role.
  • Exceptional English communication skills, both written and verbal.
  • Familiarity with healthcare operations or a willingness to learn.
  • Ability to work independently and manage time effectively.
  • Proficiency in using software and tech tools; quick to adapt to new technologies.
  • Discretion when handling sensitive information.
  • Willingness to work flexible hours including night shifts.

Benefits Of This Role:

  • Competitive hourly rate with potential bonuses.
  • Flexible work-from-home arrangement.
  • Collaborative team environment.
  • Ongoing training and career growth opportunities.
  • Long-term career advancement through performance-based incentives.
  • Meaningful work supporting healthcare professionals.

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