Hotel Service Coordinator

2 days ago

Calamba, Calabarzon, Philippines beBeeCustomer Full time ₱1,200,000 - ₱2,000,000
Role Overview:

This position is responsible for handling customer inquiries, resolving issues and providing top-notch support to enhance the overall experience of our valued clients.

Key Responsibilities:
  • Manage incoming/outgoing calls for hotel bookings.
  • Assist with reservations, cancellations, and special requests.
  • Provide accurate information on rates, availability, and policies.
  • Deliver exceptional customer service and resolve guest concerns.
Requirements:
  • Strong communication skills in English (verbal & written).
  • Previous experience in hospitality or customer service preferred.
  • Ability to multitask and work in a fast-paced environment.

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