Service Delivery Coordinator

2 days ago

Calamba, Calabarzon, Philippines beBeeCoordinators Full time ₱12,288 - ₱24,960

We are a leading provider of exceptional residential and commercial services, recognized for delivering outstanding results through our team of skilled professionals. Our commitment to quality drives us to seek organized and tech-savvy individuals who can deliver exceptional customer service to both clients and stakeholders.

Joining our organization offers an exciting opportunity with significant potential for growth in a rapidly expanding industry. We pride ourselves on our strong work ethic, positive culture, and supportive environment where motivated individuals thrive.

Schedule
  • Sun: 11:00 AM – 9:00 PM
  • Mon: 4:30 PM – 11:00 PM
  • Tue: 5:00 PM – 11:00 PM
  • Wed: 5:00 PM – 11:00 PM
  • Thu: 5:00 PM – 11:00 PM
  • Fri: 4:30 PM – 11:00 PM
Post-Training Schedule
  • Mon–Fri: 5:00 AM – 1:00 PM
  • OT (Optional): Sat/Sun: 7:00 AM – 11:00 AM
Key Responsibilities
  • Answer inbound calls promptly and professionally.
  • Deliver a positive customer experience through attentive service and clear communication, aiming to exceed expectations.
  • Schedule appointments and tasks efficiently.
  • Route leads to the appropriate teams.
  • Maintain and update client records in an organized manner.
  • Assist with inquiries and respond on multiple platforms.
Experience & Skills Required
  • Microsoft Office: 2+ years (Required)
  • Administrative Experience: 2+ years (Required)
  • Familiarity with project management tools (Preferred)
  • Excellent written and verbal communication skills in English.
  • Outstanding customer service skills with a professional phone presence.
  • Strong organizational and time management abilities; capable of multitasking and prioritizing.
  • High attention to detail, accuracy, and thoroughness.
  • Ability to work independently and as part of a team.
  • Flexible and adaptable to changing schedules or priorities.
  • Proficiency in Windows, Excel, Word, and Outlook.
  • Problem-solving skills with the ability to identify and resolve complex issues.
  • Self-motivated and able to thrive in a fast-paced environment, focusing on creating a seamless customer experience through organization and communication.

Employment type: Full-time

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