
Virtual Care Coordinator
7 days ago
We are seeking a skilled and detail-oriented Remote Medical Assistant to join our team. As a key member of our healthcare operations team, you will play a vital role in enhancing patient care.
About the RoleThe ideal candidate will possess strong organizational skills, excellent communication abilities, and a deep understanding of medical terminology. You will be responsible for managing patient scheduling, processing documents, handling billing inquiries, and providing exceptional support to healthcare providers.
Responsibilities- Patient Scheduling: Manage patient appointments, confirmations, and no-shows to ensure seamless operations.
- Document Management: Accurately process patient documents and maintain meticulous record-keeping.
- Billing and Insurance: Handle billing inquiries and facilitate insurance verification to minimize delays.
- Communication: Effectively communicate with patients, addressing their questions and needs in a timely manner.
- Support Services: Provide administrative support to healthcare providers, including document management and report generation.
- Experience: Previous experience as a Medical Virtual Assistant or in a similar administrative role in healthcare.
- Medical Terminology: Strong knowledge of medical terminology and healthcare operations.
- Communication Skills: Exceptional written and verbal communication skills.
- Organizational Skills: Attention to detail with strong organizational and multitasking abilities.
- HIPAA Compliance: Understanding of HIPAA regulations and patient confidentiality.
- EHR Familiarity: Familiarity with electronic health records (EHR) software.
- Virtual Communication Tools: Proficiency in virtual communication tools and project management software.
Familiarity with medical billing software and strong analytical skills are essential for this role. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply.
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