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Omnichannel Journey Architect

1 week ago

Manila, National Capital Region, Philippines GlaxoSmithKline Full time

Key Responsibilities:

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We are seeking an experienced Customer Engagement Director to join our team at GSK. As a key member of our Omnichannel Team, you will collaborate with cross-functional teams to drive adoption of Omnichannel Ways of Working (WOWs) and/or relevant GSK tools/platforms. Your expertise in customer experience design, user journey mapping, campaign design & management, data analytics & customer insights, digital marketing, and user interface (UI) design will help us deliver exceptional customer experiences.