Customer Journey Architect

7 days ago


Manila, National Capital Region, Philippines Third Pillar Business Applications Inc. Full time

**Job Description**

We are seeking a talented Customer Journey Architect to join our CVM team.

As a key member of our team, you will be responsible for designing and developing automated triggered journeys in Salesforce Marketing Cloud, Pendula, and Segment CDP.

You will work closely with the Senior Marketing Technology Manager on projects deploying new technology that drives personalisation and retention.

**Key Accountabilities**

  • Design and develop automated triggered journeys.
  • Drive engagement and retention through various channels.
  • Stakeholder in the development of existing and roll out of new marketing technology.
  • Drive projects focused on leveraging machine learning and decisioning.

**Requirements**

  • 7+ years' experience in Marketing Automation.
  • Advanced Salesforce Marketing Cloud expertise.
  • Previous experience within relevant sectors highly regarded.
  • Commercially minded and results-driven.
  • Customer-centric philosophy and approach to marketing.


  • Manila, National Capital Region, Philippines Bell-Kenz Pharma, Inc. Full time

    Job DescriptionAt Bell-Kenz Pharma, Inc., we are seeking an experienced Customer Journey Strategist to join our team. The ideal candidate will have a strong background in marketing and customer experience.About the RoleWe are looking for a highly skilled professional who can develop and implement customer journey plans that drive business growth and improve...


  • Manila, National Capital Region, Philippines Rockwell Land Corporation Full time

    About the RoleAs a Customer Journey Manager at Rockwell Land Corporation, you will play a critical role in mapping out the customer journey across various touchpoints to identify areas for improvement and optimization.The ideal candidate will have a deep understanding of customer behavior and preferences, as well as the ability to analyze customer data to...


  • Manila, National Capital Region, Philippines RELX Full time

    About the PositionWe're seeking a Customer Journey Expert to join our team at RELX. As a key member of our digital marketing team, you'll be responsible for creating and managing customer journeys across multiple regions.The ideal candidate will have at least 1 year of experience in using Eloqua or similar marketing automation platforms, as well as strong...


  • Manila, National Capital Region, Philippines Satellite Office Full time

    Customer Journey SpecialistSatellite Office is looking for a talented individual to fill the role of Customer Journey Specialist. In this position, you will be responsible for analyzing customer data to understand their journey from initial contact to purchase and beyond.Your Key Responsibilities:Analyze customer data to identify trends and insights,...


  • Manila, National Capital Region, Philippines Security Bank Corporation Full time

    About Security Bank CorporationWe are seeking a Customer Journey Expert to join our Lifecycle Engagement Team. This team aims to build a more holistic approach when engaging with SBC customers.The Lifecycle Analyst is responsible for ensuring that the various customer lifecycle initiatives in the framework and roadmap are correctly defined, set-up, tested...


  • Manila, National Capital Region, Philippines Security Bank Corporation Full time

    About Security Bank CorporationWe are looking for a Customer Experience Architect to join our Lifecycle Engagement Team. This role involves designing and implementing a customer-centric approach to engage with SBC customers.The Lifecycle Analyst is responsible for ensuring that the various customer lifecycle initiatives in the framework and roadmap are...


  • Manila, National Capital Region, Philippines ING Full time

    Customer Journey Expert – ESG Operational readinessBackground on what ING is about:ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and...


  • Manila, National Capital Region, Philippines ING Full time

    Customer Journey Expert ING is looking to recruit a Customer Journey Expert for the Wholesale Data Management and Analytics Platform.Your work environment: ING's purpose is 'Empowering people to stay a step ahead in life and in business'. Every ING colleague is given the opportunity to contribute to that vision.The ING Think Forward Global Strategy aims to...


  • Manila, National Capital Region, Philippines Capgemini Full time

    At Capgemini, we empower our employees to shape their career growth and become the architects of their professional journey. As a Platform Architect for Microsoft Dynamics 365, you will be part of a collaborative community that fosters innovation and excellence.Your RoleWe are seeking a seasoned solutions architect with a strong background in Microsoft...


  • Manila, National Capital Region, Philippines SAP SE Full time

    Senior Enterprise ArchitectWe enable our customers to achieve their desired to-be SAP-based Enterprise Architecture in Utilities/Oil & Gas Industry. As a trusted advisor, this expert guides our customers through their cloud business transformation journey.This role involves defining the account strategy by working closely with SAP's Sales organization and...

  • Architect Advisor

    3 days ago


    Manila, National Capital Region, Philippines SAP SE Full time

    Architect Advisor - Utilities/Oil & Gas IndustryAt SAP, we focus on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.This role involves guiding our customers through their cloud business transformation journey. The Customer Advisory...

  • Site Architect

    1 week ago


    Manila, National Capital Region, Philippines Ikoniq Construction and Development Corporation Full time

    About the roleIkoniq Construction and Development Corporation is seeking a talented Site Architect to join our dynamic team. As a Site Architect, you will play a crucial role in the successful delivery of our construction projects. This is a full-time position, offering the opportunity to be part of an innovative and forward-thinking organization.What you'll...


  • Manila, National Capital Region, Philippines Avature Full time

    A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. We work with visionary companies to improve their hybrid cloud and AI journey, accelerating impact and making meaningful change for our clients.In this role, you'll participate in many aspects of the software development lifecycle, such as...


  • Manila, National Capital Region, Philippines AIA Philippines Full time

    Job DescriptionAs a Digital Solutions Architect at AIA Philippines, you will play a key role in ensuring the implementation and delivery of future-fit distribution platforms that meet business objectives and provide a seamless user experience.The successful candidate will be responsible for investigating, identifying, and implementing digital platforms and...


  • Manila, National Capital Region, Philippines Capgemini Full time

    At Capgemini, we are seeking a Transformational Business Architect to lead our clients' digital transformation journeys. As a key member of our team, you will be responsible for creating coalesced views of business capabilities and technology capabilities.You will champion ideas that improve technology value delivery, demonstrate out-of-the-box thinking and...

  • Solutions Architect

    5 days ago


    Manila, National Capital Region, Philippines Insight Full time

    Position OverviewAs a Solutions Architect, you will combine a diverse technical and industry background coupled with a deep understanding of how technology impacts a business environment. The Architect is able to translate a business need into a technical solution and articulate the value of that solution back to business decision-makers supporting complex...


  • Manila, National Capital Region, Philippines Poutrix Full time

    Are you a results-driven professional looking for a challenging role? Do you have a passion for delivering exceptional customer service and driving business growth? If so, we encourage you to apply for the Customer Support Solutions Architect position at Poutrix.In this role, you will be responsible for designing and implementing effective customer support...


  • Manila, National Capital Region, Philippines Insight Full time

    **Key Responsibilities**Own overall technical relationship with assigned accountsDevelop proposals that address complex opportunities with input from solutions architectsParticipate in increasing share of wallet in target and strategic accountsDevelop high-level designs for solutions presented with input from solutions architectsIdentify customer business...

  • Salesforce Architect

    2 weeks ago


    Manila, National Capital Region, Philippines Novare Philippines Inc. Full time

    JOB SUMMARY:As a Salesforce Architect, you will be responsible for designing and implementing Salesforce solutions that align with our business objectives and drive user adoption. You will work closely with stakeholders to understand requirements, analyze business processes, and translate them into scalable and efficient Salesforce solutions. The ideal...


  • Manila, National Capital Region, Philippines Avature Full time

    A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. As a Cloud Computing Solutions Architect, you will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world.With a strong background in Power...