Customer Journey Architect
7 days ago
**Job Description**
We are seeking a talented Customer Journey Architect to join our CVM team.
As a key member of our team, you will be responsible for designing and developing automated triggered journeys in Salesforce Marketing Cloud, Pendula, and Segment CDP.
You will work closely with the Senior Marketing Technology Manager on projects deploying new technology that drives personalisation and retention.
**Key Accountabilities**
- Design and develop automated triggered journeys.
- Drive engagement and retention through various channels.
- Stakeholder in the development of existing and roll out of new marketing technology.
- Drive projects focused on leveraging machine learning and decisioning.
**Requirements**
- 7+ years' experience in Marketing Automation.
- Advanced Salesforce Marketing Cloud expertise.
- Previous experience within relevant sectors highly regarded.
- Commercially minded and results-driven.
- Customer-centric philosophy and approach to marketing.
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