Customer Service Professional

1 day ago


Baguio City, Cordillera, Philippines beBeeCustomer Full time ₱600,000 - ₱800,000
Job Overview

We empower individuals and teams to reach their full potential by providing innovative solutions and exceptional services that drive positive change.

Our ideal customer service professional is a creative problem solver who connects with customers, navigates complex issues, influences outcomes, and delivers tailored solutions.

Key Responsibilities:
  • Serve as the primary point of contact for customers via phone, addressing inquiries, resolving complaints, and guiding customers through effective solutions.
  • Maintain a thorough understanding of products, services, and policies to assist customers seamlessly.
  • Collaborate with other departments to resolve customer issues and escalate complex problems when necessary.

This role requires a results-oriented and empathetic customer partner who can provide personalized support and deliver exceptional customer experiences.

Requirements:
  • High School Diploma or equivalent qualification.
  • Excellent communication skills.
  • Proficiency in computer/technology applications, with the ability to operate multiple windows and tabs efficiently.
What We Offer:
  • Paid training and development opportunities.
  • Comprehensive health insurance and group life insurance.
  • Paid time off and referral program.
  • Career advancement opportunities and professional growth.


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