Customer Service Excellence Leader

4 days ago


Iloilo City, Western Visayas, Philippines Ace Hardware Philippines, Inc. Full time

Job Purpose:

The Customer Service Excellence Leader plays a critical role in ensuring that customers receive exceptional service at all times. This includes monitoring customer interactions, addressing customer complaints, and developing strategies to improve customer satisfaction.

Key Responsibilities:

  • Sales Performance: Maintain accurate sales records and analyze sales data to identify trends and opportunities
  • Inventory Management: Monitor inventory levels and reorder stock as needed
  • Process Excellence and Compliance: Ensure adherence to company policies and procedures


  • Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time

    Exceptional Service ExperienceWe are on the hunt for charismatic and customer-focused individuals to become part of our team as Service Excellence Representatives.The ideal candidate should be a people person, with excellent communication and interpersonal skills. They should also have a solid understanding of MS Office and internet browsing, as well as the...

  • Team Leader

    2 weeks ago


    Iloilo City, Western Visayas, Philippines Avanteph Staffing and Consultancy Inc. Full time

    ShareJob DescriptionDescriptionWe are seeking a dedicated and motivated Team Leader - Food & Beverage to oversee daily store operations and ensure excellent customer service. The ideal candidate should have strong leadership skills, experience in food and beverage preparation, and a commitment to maintaining quality standards. If you thrive in a fast-paced...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Job Description:We are seeking a trustworthy and passionate professional for the role of Customer Service Representative. This position plays a key role in supporting Neksjob's growth strategy within the starch derivatives business, handling both customer service and logistics operations in the Philippines.The successful candidate will be responsible for...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Customer Service Role: We are seeking a talented and dedicated individual to join our team as a Call Center Agent at Neksjob.In this role, you will be responsible for delivering exceptional customer service and resolving customer inquiries with professionalism and care.About the Role:- Provide timely and effective responses to customer inquiries- Work...

  • Service Team Leader

    20 hours ago


    Iloilo City, Western Visayas, Philippines Seaoil Corporation Full time

    Seaoil Corporation is seeking a Service Team Leader to join our team. In this role, you will be responsible for leading a team of station personnel, providing guidance and support to ensure they meet performance expectations.You will oversee the daily operations of assigned stations, ensuring that all tasks are completed efficiently and effectively....


  • Iloilo City, Western Visayas, Philippines Geco Philippines Full time

    Job Summary:As a Telco Account Premier Customer Service Representative, you will deliver top-tier customer service and technical support to premier clients in the telecommunications industry. You will address complex customer inquiries, troubleshoot service issues, assist with billing inquiries, and ensure a high level of customer satisfaction. This role...


  • Iloilo City, Western Visayas, Philippines Neksjob Philippines Full time

    Company Overview: Neksjob Philippines is a reputable organization that values exceptional customer service. Our team is dedicated to providing top-notch support to our clients, and we are seeking a skilled Customer Service Representative to join our ranks.Job Description: As a Customer Service Representative, you will be responsible for handling customer...


  • Iloilo City, Western Visayas, Philippines Jocsoncollege Full time

    We are seeking a Customer Service Representative to join our team at Jocson College.About the RoleThis is a full-time position in Iloilo City, Western Visayas.The successful candidate will be responsible for delivering outstanding customer service to clients via phone and other communication channels.Key ResponsibilitiesHandles inbound calls on the first...


  • Iloilo City, Western Visayas, Philippines GECO Philippines Full time

    GECO Philippines is seeking a highly skilled Customer Service Representative to join our team. As a Telco Account Expert, you will be responsible for handling inbound customer service calls, processing sales calls, and taking collections calls.Key Responsibilities:Answer technical support inquiries via incoming calls, chat, or emailDemonstrate excellent...


  • Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time

    Gratitude Philippines is a dynamic and customer-centric organization seeking highly motivated individuals to join our team as Customer Service Representatives.About the RoleThis role involves providing exceptional customer service to our clients in the telco industry. As a Customer Service Representative, you will be responsible for handling customer...


  • Iloilo City, Western Visayas, Philippines HR Network Incorporated Full time

    Job DescriptionWe are looking for a skilled Customer Service Representative to join our team at HR Network Incorporated. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients.Key Responsibilities:Provide introductory information to prospective and new customersEnsure that consumers are...


  • Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time

    About the RoleWe are seeking a highly skilled and empathetic Customer Service Advisor to join our team at Fair Trade Outsourcing. As a key member of our Contact Center, you will play a vital role in providing exceptional customer service to our clients.In this position, you will be responsible for responding to phone calls, emails, and other inquiries from...


  • Iloilo City, Western Visayas, Philippines Neks Job Philippines Full time

    Job OverviewWe are seeking a highly skilled Customer Service Liaison to join our team at Neks Job Philippines. This role is ideal for individuals with excellent communication and problem-solving skills, who can provide top-notch support to our customers.


  • Iloilo City, Western Visayas, Philippines JobsAvenuePH Full time

    About UsTDCX is a global leader in transformative digital CX solutions, empowering world-class brands to acquire new customers, build loyalty, and protect their online communities.


  • Iloilo City, Western Visayas, Philippines Neksjob Iloilo Full time

    About the Role:We are looking for a skilled Customer Service Representative to join our team at Neksjob Iloilo. In this role, you will be responsible for handling customer inquiries and providing exceptional service.Responsibilities:Communicate effectively with customers via phone, email, or chatRespond to customer complaints and resolve issues...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Your day-to-day in a nutshell - Answering incoming calls from customers - Resolving customer inquiries/requests - Ensuring customer requests are handled in an appropriate and timely manner - Utilizing various client-based tools and applications for customer management and servicing - Providing cutting-edge service in a friendly, confident and knowledgeable...


  • Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time

    Job Description">We are seeking a highly skilled and experienced Customer Service Representative to join our team at Gratitude Philippines.">About the Company">Gratitude Philippines is a leading provider of customer service solutions that deliver exceptional results for our clients.">Key Responsibilities">">Provide high-quality customer service through...


  • Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Full time

    We are seeking highly motivated and skilled individuals to join our on-site call center team in Mandurriao, Iloilo City. As a Customer Service Representative at TASQ Staffing Solutions, you will be responsible for handling customer inquiries and resolving issues over the phone.Key Responsibilities:Respond to customer calls and emails in a professional...


  • Iloilo City, Western Visayas, Philippines SAMLEX Global Services Full time

    Company OverviewSAMLEX Global Services is a leading provider of ocean freight services, connecting businesses with reliable and efficient transportation solutions. Our company is built on a foundation of expertise, innovation, and customer-centricity.Job DescriptionWe are seeking an experienced Pricing Manager Leader to join our team. In this role, you will...


  • Iloilo City, Western Visayas, Philippines SAMLEX Global Services Full time

    Key Responsibilities:Maintains relationships with existing clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.Sells the services by establishing contact and developing relationships with customers.Contacts potential and existing customers to inform them about...