Financial Collections Specialist

2 days ago

Pasay, National Capital Region, Philippines beBeeCashCollector Full time $60,000 - $80,000
Job Description

The position involves working in a fast-paced global team to efficiently collect cash from customers.

  • Responsibilities:

  • Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms.
  • Develop and maintain customer relationships both internal and external and have an awareness of cultural and regional differences with respect, while effectively enforcing agreed terms
  • Query handling and investigation, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow.
  • Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorised and resolved within month payment received.
  • Carefully and sensitively process final notices working with internal stakeholders, taking appropriate levels of actions in cases of non payments, including up to account closure and service termination.
  • Ensure all document processes are followed and DOA's approvals adhered to at all times.
  • Enable the business to meet its cash collection targets and needs.

Work Hours:

Requirements:

  • 3+ years proven track record of successful cash collecting in a busy global AR team
  • Tenacious and professionally assertive
  • Advanced Excel skills and hands-on exposure to accounting systems (NetSuite preferred)
  • Ability to communicate effectively with both technical and non-technical colleagues
  • Strong written and oral communication skills along with strong interpersonal skills and relationship building
  • Strong organisational and planning skills with the ability to prioritise and manage workload involving multiple tasks, responsibilities and deadlines with follow-through and minimal supervision
  • Self-starter and proactive thinker
  • Experience working with a legal ledger
Benefits

Our total rewards package is competitive within the local job market. It includes generous time off, health and wellness programs, and a comprehensive safety net for life's challenges.

Our diverse community of colleagues share a desire to make a meaningful impact on education.

Turnitin is a global organization with team members in over 35 countries.

Our Mission and Values

Our mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our values underpin everything we do:

  • Customer Centric - We put educators and learners at the center of everything we do.
  • Passion for Learning - We seek out teammates that are constantly learning and growing.
  • Integrity - We believe integrity is the heartbeat of our organization.
  • Action & Ownership - We empower teammates to make decisions.
  • One Team - We strive to break down silos and collaborate effectively.
  • Global Mindset - We respect local cultures and think globally.

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