Customer Service Ambassador

2 days ago


Taguig, National Capital Region, Philippines VCC Link Full time
Job Summary

We are seeking a skilled CUSTOMER SERVICE AMBASSADOR to join our team at VCC Link. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through effective communication and issue resolution.

Main Responsibilities:

  • Address customer inquiries and concerns via phone, email, or chat platforms.
  • Identify and resolve issues promptly, ensuring customer satisfaction and loyalty.
  • Document all customer interactions in Salesforce Cases, maintaining accurate records and adhering to company policies.

Requirements:

  • High School Graduate or Equivalent
  • 1 to 2 years of Work Experience
  • Omnichannel Experience or Blended Account
  • Familiarity with CRM Tools is an advantage

Work Setup:

WORK ONSITE at Taguig

Schedule: Night Shift

Total Package: 22,700 + 18% Night Differential + Incentives



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