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Retail Sales Staff

4 weeks ago


Antipolo City, Calabarzon, Philippines ALEXANDRITE BUILDERS AND DEVELOPMENT CORPORATION Full time
A Retail Sales Staff member is primarily responsible for assisting customers with their purchases and ensuring a positive shopping experience. This includes greeting customers, providing product information, processing transactions, and maintaining a tidy sales floor. They also play a key role in promoting sales and achieving store targets.

Key Responsibilities:

Customer Interaction:
Greeting customers as they enter the store.
Providing excellent customer service and assistance with product inquiries.
Answering customer questions about products, store policies, and promotions.
Recommending products based on customer needs.

Sales and Transactions:
Processing sales transactions, including cash handling and using point-of-sale (POS) systems.
Handling returns and exchanges.
Upselling and cross-selling additional products.

Store Operations:
Maintaining a clean and organized sales floor, including restocking shelves and setting up displays.
Assisting with inventory management, such as receiving shipments and conducting stock counts.

Other Duties:
Collaborating with team members to achieve sales targets and maintain a positive work environment.
Resolving customer complaints and escalating issues when necessary.
Staying updated on product knowledge and store policies.