Customer Engagement Specialist

15 hours ago

Cebu City, Central Visayas, Philippines beBeeEngagement Full time ₱420,000
About the Role

We are seeking a highly motivated and skilled professional to fill the position of Customer Engagement Specialist. As the primary point of contact for our clients, you will be responsible for handling incoming calls and emails, providing personalized solutions to meet client needs, and building strong relationships with them.

The ideal candidate will have excellent communication and interpersonal skills, strong sales and negotiation abilities, and the capacity to work effectively in a fast-paced environment.

Key Responsibilities:
  • Respond promptly to client inquiries via phone and email
  • Deliver tailored solutions that cater to clients' unique financial requirements
  • Upsell and cross-sell products and services that align with clients' interests
  • Foster long-term relationships with clients through exceptional service and support
Required Skills and Qualifications:
  • Superior communication and interpersonal skills
  • Proven sales and negotiation capabilities
  • Ability to thrive in a dynamic and fast-paced work environment
  • Familiarity with CRM software and other relevant tools
What We Offer:
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A competitive compensation package that rewards performance and excellence
  • A collaborative and supportive team environment that encourages growth and success

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