Sales and Operations Support Specialist
7 days ago
At KMC Solutions, we are seeking a highly skilled Sales Operations Support Specialist to join our team. As a key member of our sales department, you will play a vital role in supporting our sales team and driving business growth.
This is an exciting opportunity to work with clients from Australia and the U.S., gain hands-on experience in CRM management, and contribute to lead generation efforts.
As a Sales Operations Support Specialist, your main responsibilities will include:
- Supporting the sales team by documenting sales calls in the CRM.
- Handling cold call efforts and managing scheduling via Calendly for the sales department.
- Conducting client research on social media to support sales strategies.
- Assisting in preparing contracts, ensuring dates and costings align with agreements.
To succeed in this role, you must possess:
- Minimum 1 year of relevant experience in customer service or sales support.
- Experience in CRM management and input processing (any CRM system/experience).
- High proficiency in English (written and verbal).
- Prior experience in call handling is a plus.
- Experience working with AU or US clients is preferred but not required.
- Strong attention to detail and ability to work independently while ensuring accuracy.
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