Customer Service Representative with Onsite Experience in Quezon City

3 days ago


Quezon City, National Capital Region, Philippines Neksjob Full time
About Neksjob

We are a dynamic company committed to delivering exceptional customer service. Our team is dedicated to providing timely and efficient solutions to our clients.

At Neksjob, we believe in the importance of fostering strong relationships with our customers. We strive to create a positive experience for each interaction, ensuring that our clients feel valued and supported.

Job Overview

This role is designed for individuals who possess excellent communication skills and a passion for delivering top-notch customer service. As a Customer Service Representative, you will be responsible for responding to incoming calls from our valued customers, addressing their queries, troubleshooting issues, and providing information about our products or services.

Key Responsibilities
  • Respond to incoming calls from customers in a timely and professional manner
  • Address customer inquiries and resolve issues efficiently
  • Provide accurate information about our products and services
  • Troubleshoot problems and offer solutions
  • Document all interactions with customers
Requirements

To be successful in this role, you will need:

  • A minimum of High School graduate (old curriculum) / Senior High School graduate (new curriculum)
  • No more than 5 months of experience as a Call Center Representative / Call Center Experience
  • Ability to work onsite
  • Excellent communication skills
Why Choose Us?

We offer a competitive salary plus allowances, paid training, monthly performance incentives, and career development opportunities. If you're passionate about delivering exceptional customer service and have a strong desire to grow your career, we encourage you to apply.



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