Home-Based Customer Service Associate

1 day ago


San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000
About the Role

This is a fantastic opportunity to contribute to high-impact projects with some of the world's most iconic brands. As a Remote Call Center Representative, you'll handle incoming inquiries, proactively reach out to existing customers, and promote new products and services while delivering exceptional service.

Key Responsibilities
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.

You will work from home and be required to sit/stand for long periods while using a computer and headset. May need to move objects and lift up to forty (40) pounds in occasional tasks.

Requirements
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work-from-home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High speed internet connection


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