Customer Service Associate

1 day ago

San Fernando, Central Luzon, Philippines ALLBANK (A THRIFT BANK), INC. Full time $30,000 - $50,000 per year

Job Summary:

The Customer Service Associate – New Accounts / Teller is responsible for generating business for the Bank by providing excellent customer service and efficient processing of client's transactions in the areas of new accounts, tellering and special services.

DUTIES AND RESPONSIBILITIES

As New Accounts

  1. Perform proper New Account's start and end of day activities subject to prescribed policies and procedures.
  2. Provide information on Bank products and services to clients.
  3. Process applications for opening of new accounts (Savings Account, Current Account, ATM and/or Term deposits) subject to presentation and submission of required documentary requirements as prescribed in the policies and procedures manuals.
  4. Check validity of information on all source documents e.g., account name, account numbers etc.
  5. Process new/renewal/roll-over/termination/pre-termination of Term Deposits in accordance with the Bank's procedures.
  6. Attend to all service requests of clients and other Head Office units such as, but not limited to, Bank certifications, ATM cards, MC issuance, check book re-orders, replacement of filled passbooks, loan payment debiting etc.
  7. File and manage bank records of account opening documents, signature cards and other client records, and observe proper record keeping.
  8. Prepare and release bank statements and returned checks to clients.
  9. Ensure adequacy of accountable and non/accountable forms for branch use.
  10. Prepare daily / monthly balancing and summary of working / inventory supply of Accountable forms and other branch supplies.
  11. Responsible in scanning and uploading of all account opening and KYC documents in Webloan and Network Attached Storage Server (NASSVR).

As Teller

  1. Perform proper Teller's start and end-of-day activities subject to prescribed policies and procedures.
  2. Process over-the-counter monetary transactions – deposits, withdrawals, encashment, loan payments, miscellaneous transactions, etc.
  3. Signature verify/approve cash withdrawals and encashment within the designated authority limit.
  4. Observe proper balancing of transactions and turn-over of cash and other items to the BOO/BSO/vault custodian according to required procedures.

As Admin & Support (System and Operation)

  1. Prepare and ensure timely submission of assigned internal and regulatory reportorial requirements.
  2. Act as alternate / joint/dual custodian as specified in the policy manual.
  3. Ensure prompt and courteous servicing of client inquiries, request, complaints and transactions.
  4. Maintain a clean and orderly workstation at all times.
  5. Perform other tasks that may be assigned by superiors from time to time.
  6. Perform duties and responsibilities required under the latest manual of operations pertaining to the position.

MINIMUM REQUIREMENT

  • Education : Graduate of any 4-year degree Business related course.
  • Experience: No work experience required; Fresh graduates are welcome to apply
  • Can start ASAP and amenable to work at Pampanga Branch

  • Customer Service Associate

    1 day ago

    San Fernando, Central Luzon, Philippines AllBank (A Thrift Bank), Inc. (formerly Optimum Development Bank, Inc.) Full time $40,000 - $60,000 per year

    Qualifications:- Graduate of any 4 years Business coursewith at least 1 to 2 years experiencedFast Learner / Flexible / Willing to be trainCan start ASAP and amenable to work in Pampanga BranchJob Summary:The Customer Service Associate – New Accounts / Teller is responsible for generating business for the Bank by providing excellent customer service and...

  • Customer Service Associate

    3 weeks ago

    San Fernando, Central Luzon, Philippines ALLBANK (A THRIFT BANK), INC. Full time

    Job Summary:The Customer Service Associate – New Accounts / Teller is responsible for generating business for the Bank by providing excellent customer service and efficient processing of client's transactions in the areas of new accounts, tellering and special services.DUTIES AND RESPONSIBILITIESAs New AccountsPerform proper New Account's start and end of...

  • Customer Service Representative

    6 days ago

    San Fernando, Central Luzon, Philippines Tata Consultancy Services Full time

    Sourcing Associate at Tata Consultancy ServicesThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work...

  • Customer Service Associate

    1 day ago

    San Fernando, Central Luzon, Philippines Schola Angelicus Inc. - Cabuyao Full time $20,000 - $30,000 per year

    JOB OVERVIEW/SUMMARYThe Customer Service Representative will be responsible for interacting with customers to provide information about SJWS's services, processes, and resolving customer complaints. The Customer Service Representative will be the first point of contact for customers for their concerns and complains and will be critical in ensuring and...

  • Customer Service Associate

    3 days ago

    San Fernando, Central Luzon, Philippines beBeeService Full time ₱200,000 - ₱350,000

    The role of a Banking Service Representative involves providing exceptional customer service to clients. This includes processing various transactions, such as cash and check deposits, withdrawals, and payments.As a Banking Service Representative, you will also be responsible for assisting customers with inquiries and resolving any issues they may have....

  • Customer Service Associate

    1 day ago

    San Fernando, Central Luzon, Philippines Intelassist Inc. Full time ₱300,000 - ₱400,000 per year

    Client: One Workforce GlobalEmployment Type: Full-Time EmploymentWork Setup: 100% OnsiteWork Schedule: Night Shift (10:00 AM to 7:00 PM U.S. Eastern Time Zone)Location: Clark, PampangaSalary Package: 30,000 to 40,000 PHP/MonthlyWhat You'll Do:Respond promptly to customer inquiries over multiple channels such as phone, email, and live chat.Quickly and...

  • Customer Service Representative

    1 day ago

    San Fernando, Central Luzon, Philippines CORPORATE VISIONS INC Full time ₱25,000 per year

    Engage with customers via phone, chat, or email and provide top-notch service.Resolve customer inquiries quickly and effectively, ensuring satisfaction every time.Document customer interactions and track progress through our system.Meet performance goals and help drive the success of the team.Upsell or cross-sell products or services where applicable, in...

  • Expert Customer Service Associate

    5 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomerFocused Full time ₱250,000 - ₱400,000

    Job TitleWe are seeking a highly skilled and customer-focused Service Professional to join our team. The successful candidate will be responsible for providing excellent service to customers in the Business Center, ensuring timely and error-free transactions, and adhering to regulatory requirements.About the RoleProvide competent, timely, and error-free...

  • Customer Service

    1 day ago

    San Fernando, Central Luzon, Philippines Remote Employee PH Full time ₱1,500 per year

    Remote Employee BPO has an outstanding opportunity for you Role: Customer Service and Sales RepresentativeCompensation: Competitive Basic SalaryBenefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).Work Schedule: 5-day work week, 6:00am - 3pm Philippine timeWork Setup: WFO - San Fernando, Pampanga (near SM...

  • Sales Associates

    1 day ago

    San Fernando, Central Luzon, Philippines BillEase Full time ₱18,000 - ₱60,000 per year

    Sales Associate (Offline) Industry: Retail Credit Location: Philippines (Pampanga) Employment Type: Full-Time Monthly Salary: 18,000 to 60,000 Benefits: HMO for 2 (150,000 each person) About Us Billease is a leading player in the retail credit industry, committed to making retail credit solutions accessible and straightforward for everyone. We pride...