Customer Service Associate

6 days ago

San Fernando, Central Luzon, Philippines beBeeSupport Full time ₱800,000 - ₱1,000,000
Job Description:

We are seeking skilled and motivated customer service representatives to join our team in this exciting role.

Your primary responsibility will be to provide exceptional support to our clients via email and chat channels. This includes responding to customers in a courteous, timely, and professional manner, understanding their needs, and resolving inquiries whenever possible.

  • Understanding customer needs and resolving inquiries in a timely and professional manner.
  • Using training resources and knowledge bases to provide accurate responses.
  • Handling and protecting confidential information appropriately.
  • Escalating complex issues to supervisors or managers when required.

To be successful in this role, you will need:

  • Strong English reading, writing, and communication skills.
  • A minimum of 6 months of email/chat customer support experience (US accounts preferred).
  • Typing speed of 40+ WPM with 95% accuracy.
  • Excellent comprehension and grammar (assessment scores >90%).
  • Proficiency with Windows applications and ability to quickly learn new systems.
  • Familiarity with CRM platforms (a plus).
  • Strong problem-solving, conflict resolution, and troubleshooting skills.
  • Ability to multi-task, stay focused, and self-manage in a fast-paced environment.
  • Team-oriented, customer-focused, and empathetic.
  • Reliable and punctual with the ability to maintain a consistent schedule.
  • Flexibility to work shifts, weekends, and holidays.

  • Customer Service Associate

    1 week ago

    San Fernando, Central Luzon, Philippines AllBank (A Thrift Bank), Inc. (formerly Optimum Development Bank, Inc.) Full time $40,000 - $60,000 per year

    Qualifications:- Graduate of any 4 years Business coursewith at least 1 to 2 years experiencedFast Learner / Flexible / Willing to be trainCan start ASAP and amenable to work in Pampanga BranchJob Summary:The Customer Service Associate – New Accounts / Teller is responsible for generating business for the Bank by providing excellent customer service and...

  • Customer Service Associate

    1 week ago

    San Fernando, Central Luzon, Philippines ALLBANK (A THRIFT BANK), INC. Full time $30,000 - $50,000 per year

    Job Summary:The Customer Service Associate – New Accounts / Teller is responsible for generating business for the Bank by providing excellent customer service and efficient processing of client's transactions in the areas of new accounts, tellering and special services.DUTIES AND RESPONSIBILITIESAs New AccountsPerform proper New Account's start and end of...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines Tata Consultancy Services Full time

    Sourcing Associate at Tata Consultancy ServicesThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work...

  • Customer Service Associate

    1 week ago

    San Fernando, Central Luzon, Philippines Schola Angelicus Inc. - Cabuyao Full time $20,000 - $30,000 per year

    JOB OVERVIEW/SUMMARYThe Customer Service Representative will be responsible for interacting with customers to provide information about SJWS's services, processes, and resolving customer complaints. The Customer Service Representative will be the first point of contact for customers for their concerns and complains and will be critical in ensuring and...

  • Customer Service Associate

    2 weeks ago

    San Fernando, Central Luzon, Philippines beBeeService Full time ₱200,000 - ₱350,000

    The role of a Banking Service Representative involves providing exceptional customer service to clients. This includes processing various transactions, such as cash and check deposits, withdrawals, and payments.As a Banking Service Representative, you will also be responsible for assisting customers with inquiries and resolving any issues they may have....

  • Customer Service Associate

    1 week ago

    San Fernando, Central Luzon, Philippines Intelassist Inc. Full time ₱300,000 - ₱400,000 per year

    Client: One Workforce GlobalEmployment Type: Full-Time EmploymentWork Setup: 100% OnsiteWork Schedule: Night Shift (10:00 AM to 7:00 PM U.S. Eastern Time Zone)Location: Clark, PampangaSalary Package: 30,000 to 40,000 PHP/MonthlyWhat You'll Do:Respond promptly to customer inquiries over multiple channels such as phone, email, and live chat.Quickly and...

  • Customer Service Associate

    5 days ago

    San Fernando, Central Luzon, Philippines AI MANPOWER SERVICES INC Full time ₱27,000 per year

    Start Your Career Today – Customer Service Representative at SM Clark PampangaAre you ready to start your BPO career? Join us as a Customer Service Representative for our Financial and Telco accounts at SM Clark Pampanga. Experience a fast, virtual hiring process — no final interview required, making it easier for you to land a job quickly.Why Apply?...

  • Customer Service Associate

    3 days ago

    San Fernando, Central Luzon, Philippines Sutherland Full time

    What's the day-to-day vibe like in this role?As a Customer Service Representative for our Audio & Podcast Streaming Services account, you will be responsible for managing incoming customer phone calls and addressing various service-related issues. Your main role is to deliver excellent customer service by understanding and responding to the specific needs of...

  • Customer Service Specialist

    1 day ago

    San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱250,000 - ₱350,000

    Job OverviewWe are seeking a dedicated Customer Support Associate to join our team. The successful candidate will provide exceptional customer service support and resolution of routine problems regarding client products or services.This is an exciting opportunity for individuals who enjoy working with customers, resolving issues, and providing excellent...

  • Customer Service Professional

    1 day ago

    San Fernando, Central Luzon, Philippines beBeeCustomer Full time ₱2,000,000 - ₱3,000,000

    Customer Support Specialist RoleThe key responsibility of this role is to provide exceptional support to customers through various channels, ensuring their queries are resolved efficiently and effectively.This exciting opportunity allows you to join a dynamic team and make a positive impact on the customer experience.Key Responsibilities:Respond to customer...