Logistics Operations Manager

1 week ago


Ayala Alabang, National Capital Region, Philippines Gratitude Philippines Full time
Job Summary

We are seeking a highly skilled and experienced Logistics Operations Manager to join our team at Gratitude Philippines. As a key member of our logistics team, you will be responsible for executing tasks related to order creation, shipment activation, load building, and customer service.

Key Responsibilities
  • Execute tasks in accordance with office and company policies and standard operating procedures (SOPs)
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests
  • Document events utilizing knowledge gained through SOPs and experience
  • Validate and ensure the accuracy of load data in systems according to CHR and customer standards
  • Complete other duties as assigned
Requirements
  • Minimum 2 years of experience in the transportation/logistics industry
  • BPO/Call Center Experience as Supervisor or Assistant Call Center Manager (at least 2 years)
  • Experience in handling Trucking, Freight Services, and/or Logistics accounts

We offer a dynamic and challenging work environment with opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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