Technical Support Trainee

Job OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of clients.We are seeking a highly motivated Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing first-level technical support via...

Job TitleTroubleshooter and Technical Support SpecialistWe are seeking a skilled Troubleshooter and Technical Support Specialist to join our team. The ideal candidate will be responsible for providing exceptional technical support to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to resolve customer...

Job DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. In this role, you will provide technical support and mentorship to learners across our platforms.You will troubleshoot technical issues, guide learners through learning materials, and provide support in key areas such as networking, Linux, and Windows...

Job SummaryWe are seeking an experienced Senior Technical Support Engineer to join our team.This is a critical role that requires a strong technical background, excellent communication skills, and a passion for helping others.The ideal candidate will have a proven track record of providing exceptional customer support, troubleshooting complex technical...

Job OverviewThe Technical Support Specialist role is responsible for delivering high-quality technical assistance and customer service, ensuring timely resolution of issues and achieving high customer satisfaction scores.Key Responsibilities:Provide front-line technical support via multiple channels while maintaining target customer satisfaction...

Training Assistant - SeasonalAbout the Role:We are seeking a highly organized and detail-oriented individual to serve as a training assistant in a seasonal capacity.This is an excellent opportunity for someone looking to gain experience in classroom management, facilitation, and customer service.Duties and Responsibilities:Classroom Support:Assist trainers...

Customer Support Specialist Job DescriptionWe are seeking a skilled and dynamic Customer Support Specialist to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems.Handle inbound and outbound calls to assist customers with...

Job TitleWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will provide high-quality support to clients via phone, email, and chat.Key responsibilities include managing incidents and requests within the ticketing system, performing daily ticket follow-ups, resolving username and password problems, and providing...

Technical Support RepresentativeWe are seeking skilled and customer-focused technical support representatives to provide technical assistance and troubleshooting support for a variety of clients across industries. As a technical support representative, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity,...

Job TitleWe are seeking skilled Technical Support Specialists to provide top-notch technical assistance and troubleshooting support for various clients.You will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism.Respond to inbound technical...