Operations Scheduler Coordinator
18 hours ago
About Us: Quess Philippines Corporation is a leading business solutions company.
Key Responsibilities:
- Plan, manage, and optimize work schedules to ensure seamless operations.
- Coordinate with teams to achieve operational efficiency and productivity.
Requirements:
- 3+ years of experience in Workforce Management (WFM) with expertise in Real-Time Adherence (RTA) and scheduling.
- Familiarity with WFM tools like IEX and Verint is essential.
- Advanced Excel skills are mandatory; knowledge of Python or R would be an asset.
- Strong communication and interpersonal skills to manage stakeholder relationships.
- A team player with individual contributor skills and excellent problem-solving abilities.
Preferred Skills:
- Resource planning experience.
- Knowledge of VBA and Macros in Excel.
- Proficiency in MS Office tools like Word, PowerPoint, and Outlook.
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