Operations Scheduler Coordinator

18 hours ago


Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full time
Job Description

About Us: Quess Philippines Corporation is a leading business solutions company.

Key Responsibilities:

  • Plan, manage, and optimize work schedules to ensure seamless operations.
  • Coordinate with teams to achieve operational efficiency and productivity.

Requirements:

  • 3+ years of experience in Workforce Management (WFM) with expertise in Real-Time Adherence (RTA) and scheduling.
  • Familiarity with WFM tools like IEX and Verint is essential.
  • Advanced Excel skills are mandatory; knowledge of Python or R would be an asset.
  • Strong communication and interpersonal skills to manage stakeholder relationships.
  • A team player with individual contributor skills and excellent problem-solving abilities.

Preferred Skills:

  • Resource planning experience.
  • Knowledge of VBA and Macros in Excel.
  • Proficiency in MS Office tools like Word, PowerPoint, and Outlook.


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