
Onboarding Expert
1 day ago
We are seeking a highly skilled Onboarding Specialist to join our team. As an Onboarding Specialist, you will play a pivotal role in shaping the first impressions and long-term success of our clients and new hires.
You will design and execute a world-class onboarding experience that reflects our culture, accelerates productivity, and fosters client and employee engagement from day one.
This is an ideal opportunity for someone who is passionate about people, process, and creating meaningful client and employee experiences.
Key Responsibilities:
- Design a comprehensive onboarding roadmap aligned with our growth and talent strategy
- Develop a structured onboarding framework that covers all touchpoints from client signing a contract through recruitment and then pre-boarding, Day 1, Week 1, and 30/60/90-day milestones
- Collaborate with cross-functional teams to ensure seamless coordination of onboarding logistics
- Collect feedback from new clients, hires, and stakeholders to iterate and improve the program
- Present onboarding outcomes and recommendations to leadership
- Continuously refine the onboarding experience based on feedback and business needs
- Partner with Learning & Development to integrate training and career pathways into onboarding
- Track onboarding KPIs such as time-to-productivity, retention, and engagement
- Champion a culture of belonging and inclusion from the first interaction
Requirements:
- 3+ years of experience in onboarding, HR, or employee experience roles, preferably in a fast-paced or consulting environment
- Strong project management and communication skills
- Empathy, creativity, and a passion for people and culture
- Experience with onboarding tools and HRIS platforms is a plus
Benefits:
- A competitive salary and benefits package
- The opportunity to work with a dynamic and growing organization
- A collaborative and supportive team environment
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