Healthcare Operations Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeVirtual Full time ₱12,000 - ₱18,000
Medical Virtual Assistant Role

We are seeking a dedicated professional with experience in healthcare administration to fulfill this critical position. The successful candidate will play a vital role in our support system, contributing to the enhancement of patient care through efficient operations and streamlined processes.

Key Responsibilities:
  • Manage patient scheduling and appointment confirmations to minimize no-shows.
  • Support the processing of patient documents and ensure accurate record-keeping.
  • Handle billing inquiries and facilitate insurance verification for seamless transactions.
  • Communicate effectively with patients, addressing their questions and needs in a timely manner.
  • Assist healthcare providers with administrative tasks, including document management and report generation.
  • Maintain compliance with HIPAA regulations, safeguarding patient information.
  • Conduct research and compile information as requested by healthcare professionals.
  • Collaborate with a team to deliver high-quality service.
Requirements:
  • Previous experience as a Medical Virtual Assistant or in a similar administrative role in healthcare is essential.
  • A strong understanding of medical terminology and healthcare operations is required.
  • Exceptional communication skills, both written and verbal, are necessary for success.
  • Detailed-oriented professionals with strong organizational and multitasking abilities will thrive in this role.
  • Proficiency in electronic health records (EHR) and medical billing software is mandatory.
  • The ability to work independently in a fast-paced remote environment is crucial.
  • A thorough understanding of HIPAA regulations and patient confidentiality is required.
  • Prior experience with virtual communication tools and project management software is preferred but not necessary.

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