Customer Support Specialist

15 hours ago


Cebu City, Central Visayas, Philippines Eteam Full time
About Eteam

Eteam is a leading provider of customer service solutions, committed to delivering exceptional support experiences. We're seeking highly skilled individuals to join our team as Service Delivery Associates.

Responsibilities
  • Deliver top-notch customer service through various communication channels.
  • Maintain accurate records and reports to ensure seamless support operations.
Requirements
  1. Candidates must possess a strong background in customer-facing roles or equivalent experience.
  2. Excellent communication and interpersonal skills are essential for success in this position.
  3. Average computer navigation skills are necessary to navigate our systems efficiently.
  4. BPO experience is highly valued but not mandatory.
  5. The ability to work flexible hours, including graveyard shifts, is preferred.
Benefits
  • We offer a competitive salary package that rewards hard work and dedication.
  • Upon regularization, employees receive paid leave credits, ensuring they can take time off when needed.
  • Our comprehensive benefits program includes everything you need to maintain a healthy work-life balance.


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