Customer Service Representative and Beverage Specialist
1 week ago
We are seeking a skilled Customer Service Representative and Beverage Specialist to join our team at CoCo Fresh Tea & Juice managed by TFI Group of Companies.
About the Role
This is a customer-facing position that requires strong communication and interpersonal skills. The ideal candidate will be able to provide excellent customer service, prepare and serve a variety of drinks, and maintain a clean and safe work environment.
Responsibilities
- Greet customers and determine their interests and needs
- Prepare and serve a variety of drinks, including milk tea, fruit tea, fresh tea, cream and latte, juice, chocolate, slush and coffee
- Educate customers on our menu offerings and answer questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of drinks, dairy and sugar ratios)
- Prepare beverages following recipes
- Receive and process payments
- Maintain a clean and organized workspace, including the bar area and equipment
Requirements
- Graduate of any 4-year Food and Beverage-related course or at least college level
- At least 1 year of work experience in a casual dine-in restaurant or fast food is an advantage
- Fresh graduates with On-the-Job Training background as Barista may also apply
- Visible tattoos are allowed as long as they can be concealed or covered with an arm sleeve
Benefits
- Competitive salary range: $ 12,000 - $15,000 per month
- Opportunity to work in a dynamic and growing company
- Comprehensive training program to enhance your skills and knowledge
What We Offer
- A fun and supportive work environment
- Opportunities for career growth and development
- Recognition and rewards for outstanding performance
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