
Digital Channel Promoter
2 days ago
The role entails the promotion and onboarding of clients to the Bank's Digital Channels, primarily via interaction with clients in branches, payroll releases, caravans, and other events.
Key Responsibilities
- BPI VYBE App Enrollment: Achieves personal enrollment targets on VYBE when assigned in branches, caravans, and customer events initiated by the Digital Channels Group or their own caravan.
- Coordinates with Retail Banking partners and Agency Banking partners to find better ways to increase VYBE enrollment in handled areas.
- Educates clients on features and benefits of BPI VYBE.
Event Participation
- Participates in caravans or events where they can promote BPI VYBE, including schools, corporate entities, government agencies, and other prospects.
- Looks for ways to acquire caravans or events within their area of assignment.
Branch Partnership
- Cascades new digital channels features and capabilities of BPI VYBE and BPI Branded Features by conducting rollouts to managed areas and actively encourages branches to enroll clients in BPI VYBE.
Administrative Functions
- Ensures accurate and timely preparation of BPI Vybe enrollment reports and reimbursements.
- Ensures reports are up to date to ensure targets are met.
Functional Excellence
- Attends trainings and walkthroughs to stay updated with knowledge regarding BPI Vybe's features.
- Practices proper decision making and understands the client's needs.
- Analyzes complaints escalated by partner branches if escalation or urgent endorsement is needed.
Qualifications
- Must be a graduate of any Business, Banking and Finance, Management or Marketing related courses.
- Preferably with working experience in banking, sales, marketing or customer service.
- Must have knowledge of BPI digital channels (VYBE, BPI Branded Features and others).
- Has basic knowledge of bank products and services.
- Must possess good sales and collaboration skills.
- Must be a self-starter and have initiative.
- Must have leadership skills and interpersonal relationship skills.
- Must have good oral and written communication skills.
- Must have strong presentation skills.
- Must have the ability to expand network and build harmonious relationships with VYBE partners.
- Must be capable of facilitating group training and presentations.
- Must be willing to do fieldwork.
- Must be residing in Bulacan or Pampanga.
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