
Senior Support Team Coordinator
14 hours ago
Our organization is seeking a highly skilled Lead Support Manager to oversee our Technical Support team, providing exceptional customer service and support.
Key Responsibilities- Manage a team of Technical Support Representatives, ensuring prompt resolution of customer issues and adherence to escalation protocols.
- Conduct regular performance reviews, provide coaching, and lead upskilling/training sessions to maintain service quality.
- Ensure adequate staffing across shifts, maintaining full coverage for operations, including weekends and holidays.
- Manage shift handovers and ensure proper documentation and knowledge transfer.
The ideal candidate is a hands-on leader who can coach, guide, and manage a high-performing support team while ensuring prompt resolution of customer issues. The Lead Support Manager will be responsible for supervising a team of Technical Support Representatives, monitoring their performance, productivity, and adherence to Service Level Agreements (SLAs).
The Lead Support Manager will also be responsible for operational oversight, ensuring adequate staffing across shifts, managing shift handovers, and ensuring proper documentation and knowledge transfer.
This role offers an exciting opportunity to join our organization as a Lead Support Manager and contribute to the success of our Technical Support team. If you are a motivated and results-driven individual with excellent leadership skills, we encourage you to apply.
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Team Leader
24 hours ago
Angeles City, Central Luzon, Philippines SuperStaff Full timeWe are looking for a results-driven Team Leader to oversee a team of Technical Support Representatives providing global customer support. The ideal candidate is a hands-on leader who can coach, guide, and manage a high-performing support team while ensuring prompt resolution of customer issues, adherence to escalation protocols, and coordination with HQ for...
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Team Manager
3 weeks ago
Angeles City, Central Luzon, Philippines Sutherland Full timeCompany DescriptionCompany DescriptionSutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionManagers in this...
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Senior Technical Support Professional
2 weeks ago
Angeles City, Central Luzon, Philippines beBeeTechnical Full time ₱450,000 - ₱750,000IT Support Specialist is a dynamic role that requires exceptional technical expertise and problem-solving skills. We are seeking a dedicated individual to provide top-notch support to our employees, ensuring seamless access to IT systems and tools.Key ResponsibilitiesTechnical Assistance:Provide timely and effective resolution of technical issues via phone,...
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Maintenance Coordinator
4 weeks ago
Angeles City, Central Luzon, Philippines Connext Full timeThe Facilities Coordinator - Team Lead assists customers by addressing facility-related issues via phone or email after business hours. The role manages work orders, coordinates urgent maintenance requests, and ensures timely resolution. Reporting to the Facilities Manager, this position supports the smooth operation of the building by overseeing...
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Senior Team Leader
1 day ago
Angeles City, Central Luzon, Philippines beBeeTeam Full time ₱2,500,000 - ₱5,000,000Drive Business Growth as a Team LeaderAs a seasoned professional, you have the opportunity to join our organization and drive business growth in a team leader role. This position offers a chance to impact the performance of a team of consultants, meeting and exceeding all key performance indicators (KPIs).Key Responsibilities:Manage a team of consultants to...
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Coordinating Hospitality Experience
2 weeks ago
Angeles City, Central Luzon, Philippines beBeeCoordination Full time ₱320,000 - ₱420,000Hotel Coordinator Job OpportunityWe are seeking a highly organized and detail-oriented professional to join our team as a Hotel Coordinator.Job Overview:The successful candidate will be responsible for coordinating hotel operations, including staff supervision and management. This role requires excellent interpersonal, communication, and problem-solving...
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Global Travel Coordinator
1 day ago
Angeles City, Central Luzon, Philippines beBeeTravel Full timeAre you a highly organized and detail-oriented individual with excellent communication skills? Do you have experience managing international travel and logistics? We are seeking a Travel Coordinator to join our team, supporting the planning and execution of travel arrangements for U.S. and foreign personnel.Key Responsibilities:Arrange travel itineraries for...
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Business Operations Coordinator
2 days ago
Angeles City, Central Luzon, Philippines beBeeBusiness Full timeJob Title: Business Operations CoordinatorWe are seeking a highly skilled and experienced Business Operations Coordinator to join our team. The ideal candidate will be responsible for providing administrative support to our executives, ensuring the smooth operation of our day-to-day activities.Key Responsibilities:Manage and organize the executive's daily...
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Senior Business Development Coordinator
2 weeks ago
Angeles City, Central Luzon, Philippines beBeeMarketer Full time ₱18,000 - ₱25,000Marketing Officer RoleAs a Marketing Officer, you will be responsible for enhancing the sales force's capabilities through necessary trainings. Additionally, you will facilitate company-sponsored activities to reach our target audience further and coordinate all activities between our organization and accredited sellers.Trainings: You will conduct trainings...
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Property Facilities Team Leader
3 weeks ago
Angeles City, Central Luzon, Philippines Connext Full timeConnext Global Solutions is a dedicated team of business process outsourcing experts and innovators, supporting world-class companies in industries such as Title and Escrow, Healthcare, Retail, Finance, and Technology.We are currently looking for a Property Maintenance Team Leader to work with Connext's client in the US.What's in it for you?Competitive pay,...