Home Improvement Project Coordinator

1 day ago


San Juan, National Capital Region, Philippines beBeeSpecialist Full time ₱150,000 - ₱250,000
Job Summary

Our goal is to provide homeowners with a comprehensive solution for home improvement projects. We achieve this by offering a platform that connects them with local service professionals, empowering them to take care of their homes efficiently and effectively.

About the Role

Product specialists play a crucial role in enhancing our product quality by identifying and resolving bugs, as well as analyzing user feedback to drive improvements.

Responsibilities
  • Stay up-to-date on the latest product updates and features.
  • Respond promptly to product inquiries from internal customers across designated channels.
  • Develop data-driven insights to inform decisions and drive improvements.
  • Engage in team discussions and share valuable insights to address potential challenges.
  • Take ownership of key responsibilities, including managing bug reports, feedback reports, metrics, data analyses, and quality audits.
  • Exhibit strong critical thinking skills by addressing bugs and feedback.
  • Successfully manage special projects, trackers, reports, and analyses.
  • Collaborate cross-functionally with other teams to improve product performance and user experience.
  • Assist in creating and maintaining documentation and best practices related to product usage, bug resolution, and feedback management.
Requirements
  • Strong research, navigation, and investigative skills.
  • Experience with Salesforce, Coda, and Jira or similar tools.
  • Proficiency in Google Workspace, including Forms, Sheets, Docs, and Slides.
  • Team player with excellent collaboration skills.
  • Detail-oriented and process-driven.
  • Clear and effective communicator.
  • Strong problem-solving capabilities and critical thinking.
  • Ability to manage multiple tasks and priorities simultaneously.

We value diversity and offer equal opportunities for all candidates.



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