Medical Practice Coordinator

1 day ago

Cainta, Calabarzon, Philippines beBeeAdministrative Full time ₱600,000 - ₱800,000
Virtual Medical Receptionist Job Description

We are seeking a highly skilled and organized Virtual Medical Receptionist to join our team. As the primary point of contact for patients, you will be responsible for providing exceptional customer service while managing administrative tasks.

This pivotal role involves:

  • Managing Incoming Calls: Responding to patient inquiries, scheduling appointments, and updating patient records in an electronic health record system.
  • Scheduling and Calendar Management: Scheduling appointments, maintaining the medical provider's calendar, and ensuring seamless communication between patients and healthcare providers.
  • Patient Information Management: Collecting and updating patient information accurately, and providing patients with essential details about services, procedures, and protocols.

In addition to these responsibilities, the ideal candidate will have strong organizational skills, excellent communication skills, and proficiency in using electronic health record systems and scheduling software. Previous experience as a medical receptionist or in a similar administrative role is highly desirable. We offer a collaborative work environment, opportunities for professional growth, and a competitive salary package.

This is an entry-level full-time position within the IT Services industry, requiring a strong understanding of medical office procedures, excellent communication skills, and the ability to work independently in a remote environment. If you are a motivated and detail-oriented individual who excels in a fast-paced setting, please apply for this exciting opportunity to make a positive impact on the lives of patients.

Key Responsibilities:

  1. Answer and Manage Incoming Calls and Inquiries from Patients
  2. Schedule Appointments and Maintain the Medical Provider's Calendar Efficiently
  3. Collect and Update Patient Information Accurately in the Electronic Health Record System
  4. Provide Patients with Information About Services, Procedures, and Protocols
  5. Handle Patient Check-Ins and Follow-Up Communications
  6. Collaborate with Other Medical Staff to Ensure Quality Patient Care
  7. Assist in Managing Administrative Tasks to Support Office Operations

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