IT Contract Specialist

4 days ago


Pasig, National Capital Region, Philippines Cyod Full time

We are seeking a skilled IT Contract Specialist to join our team at Cyod. This exciting opportunity involves working closely with our Software Licensing Consultants, Software Account Executives, Product Marketing, Sales Reps, and Account Managers in supporting and executing the contractual True-Ups, Renewals, quotes, and orders during the lifecycle of the customer's contract.

About the Job
  • You will work directly with our team to execute customer contracts and Microsoft Licensing.
  • You will support, utilize, and demonstrate various internal tools (such as ELD, Smart, Sharepoint, VLC, MPSA) to become an expert within 6 months of joining Insight; maintaining and troubleshooting data issues within the tool(s).
  • You will work in a fast-paced environment and support multiple actions during the day.

We are looking for someone with:

  • Bachelor's degree (B. A.) from a four-year college or university, or evidence of role-specific training.
  • 2 or more years of experience in supporting customer contracts and Microsoft Licensing.
  • Ability to read, analyze, and interpret complex documents and respond effectively to the most sensitive inquiries or complaints.
  • Strong communication skills.
  • Must have, or be willing to achieve, within 6 months of joining any identified Microsoft Certifications – such as:
    • Microsoft Certified: Azure Fundamentals
    • Microsoft 365 Certified: Fundamentals
  • Microsoft P-CE certification is a plus.

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