Business Operations Specialist
5 days ago
MegaXcess IT Solutions Inc. is seeking a highly skilled Business Operations Specialist to join our team. As a key member of our organization, you will be responsible for managing and maintaining relationships with high-value third-party accounts, ensuring seamless communication and collaboration.
Key Responsibilities
1. Account Management: Serve as the primary point of contact for assigned B2B accounts, managing all incoming and outgoing information flow.
2. Relationship Building: Foster strong relationships with internal and external stakeholders, leveraging your expertise to drive business growth and success.
3. Expectations Management: Collaborate with internal teams and third parties to establish clear expectations, guidelines, and processes.
4. Meeting Coordination: Schedule, coordinate, and facilitate meetings to ensure effective communication and decision-making.
5. Information Management: Maintain accurate and up-to-date records, tracking key details, interactions, decisions, policies, and processes.
6. Compliance Oversight: Ensure adherence to company policies and legal regulations, overseeing third-party and internal documents, discussions, and workloads.
7. Problem-Solving: Employ strong administrative skills, regular follow-up, and tactful communication to resolve issues and provide proactive suggestions to internal management.
Requirements
Preferably a 4-year course graduate of Business Administration, Business Management, AB Communications, or any related courses.
At least four (4) years work experience in a similar role.
Preferably with experience working in the Gambling/iGaming industry.
Strong interpersonal skills, with the ability to build strong relationships with clients and colleagues.
The ability to work independently and as part of a team.
Strong organizational and time management skills.
Experience working with online gambling companies not necessary, but highly advantageous.
Proficiency in Microsoft Office applications.
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