Growth Driver

1 week ago

Cavite City, Calabarzon, Philippines beBeeEnrollment Full time ₱400,000 - ₱800,000
About Our Virtual Heart Clinic

We're a pioneering healthcare organization dedicated to revolutionizing patient care through innovative technology and data-driven solutions. Our mission is to address the challenges of low attendance in cardiac rehab, which can lead to complications for patients and significant costs to the health system.

We collaborate with top-ranked hospitals and forward-thinking insurers to bring about transformative change in the industry.

Our diverse team consists of clinicians, mathematicians, entrepreneurs, engineers, and professionals from various backgrounds, united by our shared vision of harnessing technology and data to transform individuals' lives and industries.

  • We're a fast-growing start-up seeking an experienced professional to drive growth across our top of funnel marketing function.
Key Responsibilities:

As our Patient Enrollment Specialist, you will be responsible for:

  • Serving as the first point of contact for patients interested in enrolling in our program.
  • Handling questioning and feedback from consumers in a courteous and efficient manner.
  • Converting patients by enrolling them in our program, ensuring a seamless experience.
  • Navigating financial and subscription plan conversations with patients, providing clarity on our offerings.
  • Ensuring a smooth and scalable patient enrollment process that meets our high standards.
  • Insurance enrollment and credentialing.
  • Handling inbound non-clinical support and enrollment inquiries, responding promptly to patient needs.
  • Working closely with our clinical staff and referring physician offices to improve operational processes.
  • Leveraging technology & internal teams to answer patient questions accurately and resolve challenges thoroughly.
  • Collaborating with our product and marketing team to define clinical workflow priorities and determine high-impact product changes.
  • Executing other strategically important projects to ensure we delight our patients and customers.

To succeed in this role, you'll need 2+ years of experience in inside sales B2C roles, strong attention to detail, ability to work in a fast-paced environment, and excellent communication skills. Nice-to-have qualifications include health-tech experience, medical office administration expertise, remote work experience, and proficiency in using technology tools such as GSuite, ZenDesk, and Slack.

In addition, you'll have the opportunity to work on cutting-edge projects that leverage technology to transform the healthcare landscape.

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