
Caregiver Coordinator
6 days ago
You'll be the person who keeps everything running smoothly in a fast-paced home care setting.
Create order, coordinate caregiver schedules, and act as a reliable support for both caregivers and clients.
Responsibilities- Schedule Management: Build and maintain up-to-date caregiver schedules across multiple counties.
- Issue Resolution: Respond quickly when a shift is canceled or a caregiver doesn't clock in.
- Customer Support: Answer calls from clients and caregivers using a VoIP system.
- Data Entry: Update records and case notes in WellSky (training provided).
- Collaboration: Work closely with the operations team to flag issues and maintain staffing smoothness.
- Evaluation and Reporting: Conduct regular check-ins and evaluations with caregivers, generate weekly reports, and keep leadership informed.
- Experience: At least 1 year of experience in scheduling; healthcare or home care experience is a plus.
- Communication Skills: Calm under pressure and naturally organized, able to solve problems on the fly.
- Technical Requirements: A primary internet connection of at least 25 Mbps, a main computer with Intel Core i5 (or equivalent) and 8 GB RAM, and a backup laptop with Intel Core i3 and 4 GB RAM.
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