Customer Service Representative

1 week ago


San Nicolas Balas, Central Luzon, Philippines Neksjob Corporation Full time

Job Title: Customer Service Representative - Night Shift

At Neksjob Corporation, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Night Shift. This role is perfect for those who thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences.

About the Role:

  • We are looking for a customer service representative to provide support to our clients on a night shift basis.
  • The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.
  • This role involves resolving customer complaints, answering inquiries, and providing information about our services.

Responsibilities:

  • Provide exceptional customer service through multiple channels, including phone, email, and chat.
  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and concerns in a fair and respectful manner.
  • Work collaboratively with other teams to ensure seamless customer experience.
  • Maintain accurate records of customer interactions and feedback.

Requirements:

  • Candidate must have a graduate degree or be a college undergraduate with relevant work experience.
  • Must be willing to work on a graveyard shift, which includes nights, weekends, and holidays.
  • Ability to adapt to changing priorities and workload.
  • Strong problem-solving skills and ability to think critically.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A competitive salary range of $40,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy, including vacation days and sick leave.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and supportive work environment that values diversity and inclusion.

Salary Estimate: $50,000 per year

Neksjob Corporation is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, please submit your application today



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