Customer Service Representative
1 week ago
Job Title: Customer Service Representative - Night Shift
At Neksjob Corporation, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Night Shift. This role is perfect for those who thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences.
About the Role:
- We are looking for a customer service representative to provide support to our clients on a night shift basis.
- The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.
- This role involves resolving customer complaints, answering inquiries, and providing information about our services.
Responsibilities:
- Provide exceptional customer service through multiple channels, including phone, email, and chat.
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints and concerns in a fair and respectful manner.
- Work collaboratively with other teams to ensure seamless customer experience.
- Maintain accurate records of customer interactions and feedback.
Requirements:
- Candidate must have a graduate degree or be a college undergraduate with relevant work experience.
- Must be willing to work on a graveyard shift, which includes nights, weekends, and holidays.
- Ability to adapt to changing priorities and workload.
- Strong problem-solving skills and ability to think critically.
- Excellent communication and interpersonal skills.
What We Offer:
- A competitive salary range of $40,000 - $60,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous paid time off policy, including vacation days and sick leave.
- Ongoing training and development opportunities to enhance your skills and career growth.
- A dynamic and supportive work environment that values diversity and inclusion.
Salary Estimate: $50,000 per year
Neksjob Corporation is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, please submit your application today
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