Customer Relations Specialist
2 weeks ago
- Deliver exceptional customer service by resolving inbound queries efficiently.
- Address issues professionally and identify additional customer needs.
- Ensure customer satisfaction and value for money to enhance the company’s reputation.
- Meet individual, team, and contact center targets.
Key Responsibilities
- Collaborate with colleagues to share knowledge and best practices.
- Respond to customer inquiries in a timely and professional manner.
- Provide solutions to customer complaints and concerns.
Requirements
- Bachelor’s degree or relevant experience for college undergraduates.
- Willingness to work flexible shifts.
- Prepared to return on-site when required.
About J-K Network Services
- Dedicated to providing exceptional customer service in a dynamic environment.
- Committed to fostering a culture of teamwork and collaboration.
- Strives to build long-term relationships with customers and clients.
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