Customer Service Representative

4 weeks ago


San Fernando, Central Luzon, Philippines INFINITY BROADBAND INC. Full time
Customer Service Representative

At INFINITY BROADBAND INC., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our subscribers.

Key Responsibilities:
  • Make outbound calls to subscribers to discuss service details and terms.
  • Provide comprehensive information about our products and services, addressing any questions or concerns raised by subscribers.
  • Generate job order forms for customers who have applied for our services.
  • Ensure accuracy and completeness of information on job order forms.
  • Notify customers about service upgrades or changes.
  • Inform customers about time constraints or limitations associated with our services.
  • Print job order upgrade forms as needed.
  • Coordinate with relevant departments to facilitate upgrades and ensure seamless service delivery.

What We Offer: As a Customer Service Representative at INFINITY BROADBAND INC., you will have the opportunity to work with a dynamic team and develop your skills in customer service and communication.



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