Remote Technical Support Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeTechnology Full time $70,000 - $100,000
Technical Support Role

This position requires a professional with strong technical expertise to provide remote and on-site support for various products.

  • Key responsibilities include troubleshooting issues via phone or online, providing support to customers in the field, and communicating with design and manufacturing teams as needed.

The ideal candidate will have a solid understanding of SONET/SDH ring transmission equipment, DWDM/OTN technology, and carrier Ethernet enterprise equipment.

  • A Bachelor's degree in a technical field from a four-year college or university is required, along with 3-6 years of relevant experience or an equivalent combination of education and experience.
Benefits

The successful candidate will possess:

  • Strong initiative and self-motivation.
  • Excellent communication skills.
  • The ability to work independently and as part of a team.
  • A commitment to innovation.

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