Hotel Operations Strategist

2 days ago


Makati City, National Capital Region, Philippines RedDoorz Full time
Hotel Operations Strategist

We are a leading technology-driven hotel management & booking platform in Southeast Asia. Our vision is to enable people to travel more and provide an affordable, reliable stay in all major cities and destinations.

What We Do

We offer a mobile app (download it free for Android and iOS) that allows users to book a room in just a few steps, providing a safe and hassle-free experience while earning loyalty points for future stays too.

About the Job

The successful candidate will work closely with our teams to strategize and scale up business operations for lease properties, develop key performance indicators (KPIs) and standard operating procedures (SOPs), and ensure they are met as well as train personnel and help team members develop their skills.

Areas of Responsibility

  • Identify business opportunities and areas where the business can increase
  • Oversee all operational reports, ensure SOP compliance, and maintain operational excellence.
  • Ensure seamless day-to-day operations by implementing SOPs and KPIs.
  • Monitor operational compliance, ensuring adherence to financial controls, and validating reports.
  • Drive initiatives to enhance service standards and maintain our brand identity.
  • Monitor and improve property profitability.

We're Looking For Someone Who Has...

  • Bachelor's degree in Hospitality, Management, Marketing, Commerce or any related field
  • Minimum of 5 years in the Hospitality Industry

Key Competencies

  • Able to manage and lead a team and have leadership skills
  • Adaptable to dynamic environments.
  • Comfort with fast-paced environments and changing requirements.
  • Startup experience is a plus.
  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
  • Experience in client support is a plus
  • Market knowledge
  • Communication and negotiation skills
  • Ability to build rapport
  • Time management and planning skills

Seniority Level: Associate
Employment Type: Full-time
Job Function: Management, Sales, and Customer Service
Industries: Hospitality and IT Services and IT Consulting



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